| Yeah,
whatever, where’s my order?
Customers don’t care if direct marketers are “doing the best
they can with what they’ve got.” Marketplace winners will find a
way to create loyal, profitable customers. Delivering on the
promise of service excellence requires integrated information
systems that empower customers and merchants alike.
Your
marketplace advantage
e-CAT's
Customer Service module makes order, customer and
management information readily accessible and improves business
decisions. With online e-mail notifications, UPS, FedEx and
Priority Mail package tracking and on-the-fly Postal Address
Standardization, e-CAT
supports your advanced service offerings
and improved customer relationships. |
